We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Also your Name and the Name on the card must be the same Name. Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
International orders outside of the United States is not available online at this time. Please contact us at 1-888-7PHAROX to place international orders by phone or email to: Sales@MyPharox.com.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. MyPharox Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether MyPharox Store signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 1:00PM (PST) , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
As part of your
interaction with Digital Light through www.MyPharox.com, we may collect
personal information. We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use the personal information you provide for purposes including, but not limited to:
Fulfilling requests for products, services or information
Tracking and confirm online orders
Providing customer services
Administering sweepstakes, promotions or surveys
Offering new products and services
Improving the effectiveness of our Web sites, our marketing endeavors and our services and offers
Conducting research and analysis
Sending marketing communications
Performing other business activities as needed
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the MyPharox Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the MyPharox Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Digital Light does not sell or rent your personal information to third parties.
We may need to share your personal information within Digital Light affiliate
companies. These companies may use this information to offer you products and
services that may be of interest to you.
In addition, Digital Light may share customer information with certain third
parties such as our agents, service providers and other representatives acting
on our behalf for limited purposes. For example, we may share personal
information with third parties to perform services on our behalf such as:
Fulfilling customer orders
Sending Pharox marketing communications
Delivering packages
Conducting research, analysis or administering surveys
Sending regular mail and e-mail on behalf of MyPharox
Processing credit card payments
The third parties with whom we conduct
business are authorized to use your information only to perform the service for
which they are hired. They are required to abide by the terms of our Privacy
Policy including taking reasonable measures to ensure your personal information
is secure.
Disclosure. To
comply with law, we will disclose personal information in order to comply with
a court order or subpoena or a request from a law enforcement agency to release
information.
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
Digital Light will accept returns for a refund within 30 days of the shipment of your order. Please note exceptions below. Returns must be first acknowledged by Digital Light prior to return. To obtain an RMA number and initiate the return process, please contact the customer service department via the phone (1-888-7PHAROX), through the contact form on the website, or by the email to customerservice@mypharox.com.
All packages sent to Digital Light must have an RMA number issued and printed clearly on the outside of the package. A lack thereof will result in the item being immediately restocked and no credit or refund will be issued. If the RMA number is not clearly printed on the outside of your return package, the package will either be refused by our shipping department or restocked without question. A 30% restocking fee is applied to all valid and authorized returns. All returns must be made in their original packaging with sufficient packing material. Modified or damaged item will not be accepted for return. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of the shipment.
Shipping Time -- Most orders received before 1:00PM (PST) will ship the same day, provided the product ordered is in stock. Most orders received after 1:00PM (PST) will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by MyPharox Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
